Our History

In February 1993, PharmaServ was established as an individual company offering compliance and validation consulting services to the Pharmaceutical Industry. The Company was founded by Elizabeth Plaza after years of hands on experience in technical services, process validation programs, cleaning procedures validation, product and process transfers, process optimization, quality and regulatory compliance programs.

The company incorporated as Plaza Consulting Group, Inc. in the Commonwealth of Puerto Rico shortly became a minority certified and woman owned company. Our strong infrastructure, policies and quality systems have been recognized by our customers. Pharma Serv is currently certified as preferred vendor by most of our clients. Pharma Serv currently holds a portfolio of over thirty (30) clients.

Pharma Serv rapidly grew to become the preferred choice for validation and regulatory compliance services in Puerto Rico and our clients testimonials and references introduced us to markets in US mainland, Europe and Latin America.

Pharma Serv evolved to the next level. Today, Pharma Serv is the largest regulatory compliance and validation company, with a pool of over 170 qualified professionals, with in depth experience and committed to fulltime support. Pharma Serv underwent a reverse merger with Pharma-Bio Serv, Inc. a Delaware corporation becoming a public company in 2006.

We distinguish ourselves by becoming your value added partner, with a focus towards ensuring regulatory compliance to our customers, ultimately resulting in enhanced product quality.

The vision of our Company is to provide high quality services to the FDA Regulated Bio-Tech, Life Science and Medical Device and related industries, to maintain or improve their quality standards and competitive value.

PharmaServ service model is derived from our employee code of ethics and business conduct standards. We provide focused attention to our projects and clients requirements. We strive for Compliance to Regulations.

We currently provide cGMP compliance, validation, computer services, technology transfer, safety, environmental and training services to the pharmaceutical, medical device and biotechnology industries in Puerto Rico, US, Latin America and Europe.

Our Vision

To become the global leaders in Validation, Regulatory Compliance and Technical Support Services, helping our clients meet the challenges of regulatory enforcement.

Our Mission

• Providing a flexible, common sense and cost effective approach to ensure our clients are in compliance.
• Excellence derived from the knowledge, commitment and quality of services available through our dedicated human capital.
• Timely and strategically resolve human resources constraints to the Health Sciences Industry by establishing operations in territories with significant industrial presence.

Our Core Values

Our philosophy is to do business based on an ethical framework of values that will guide our conduct and decisions on a daily basis. Our Code of Ethics and Standards of Business Conduct strengthen our infrastructure to help us stay at the top. We have developed an organization that values our people and their loved ones, a company that values integrity and excellence and that stresses doing our job right the first time. We must strengthen the basis of our organization as we plan for the future. We must exemplify the highest ethical standards and vigilantly protect our company's reputation and competitiveness. Our Core Values are an important part of our Code of Ethics and Business Conduct.

Act with Integrity We will service our clients with honesty, ethical behavior, and exemplary moral character in all our endeavors and will not violate any procedure, policy, law, regulation or act in any way I can feel ashamed of or about whose legitimacy I have any reservations.

Uphold our reputation: We will undertake our daily responsibilities following our framework of personal and professional values with a full awareness that our reputation, once put at risk, is lost forever.

Seek for business opportunities: Being honest is also knowing that we are significantly contributing to the company we work for. We all have the potential to work towards business growth. We are all responsible for keeping our business healthy and prosperous. We are all able to bring new opportunities for the company that will yield benefits for all and the satisfaction of knowing we are contributing to the company's solidity and competitiveness.

Build Trust: To maintain a long-lasting relationship with our clients and to live up to our company expectations, we will deal honestly and in good faith with our clients, peers, company representatives and all those who are affected by our actions. We will always bear in mind that each individual's actions affect all at our company and our clients.

Avoid Conflicts of Interest: We will honor our confidentiality commitments with our customers and our company. We must avoid conflicts of interest that could bring personal benefits but which may hurt our peers, our clients, our shareholders or our company.

Respect for people: That includes our concern for the interests of our clients, our co-workers, and administrative personnel. It includes all those around us, including those we can reach to offer our help.

Excellence: That is reflected in our daily work and in our never-ending quest for new ways to improve the services on which our clients rely and to fulfill our vision of becoming the best in the service industry.

Truthful Decisions: We must base our decisions and actions on our values of honesty, justice and integrity.

• We will not tolerate fraud, falsehood or concealment.
• Confidentiality is an inviolable norm in our industry.
• Our decisions must be based on facts and justice, not on bias or prejudice.
• Our decisions must be based on strict principles of what is right or wrong, as defined in our Code.
• Ensure we add value by offering operational and compliance excellence by means of our core services.
• Ensure regulatory compliance and maximize on client's core competencies and product quality through optimized, validated and controlled processes.